Wiki source code of Support

Version 18.1 by Vincent Massol on 2011/03/23

Hide last authors
Ecaterina Moraru (Valica) 14.2 1 {{box cssClass="floatinginfobox" title="**Contents**"}}
2 {{toc/}}
3 {{/box}}
Vincent Massol 5.4 4
Vincent Massol 5.1 5 = Community Support =
Vincent Massol 1.1 6
7 Here are the steps you should follow:
8
Vincent Massol 5.1 9 * Check the documentation for the [[project>>Main.Forge]] you wish to use. If you don't find the information you're looking for there try [[Searching>>Main.LuceneSearch]] on this wiki and check the [[FAQ>>FAQ.WebHome]].
10 * Search the [[mailing list archives>>dev:Community.MailingLists]].
11 * If you still haven't found the answer, post a question on the [[Mailing Lists or Forums>>dev:Community.MailingLists]]. Please bear in mind that people on the list are people who are contributing to XWiki in their own time. Also you'll find people are more likely and prompt to answer your questions if you yourself participate and answer other's questions over time. This is a participation ecosystem.
Vincent Massol 15.1 12 * You can also consider sending a message on the [[IRC Channel>>dev:Community.IRC]]. However we recommend using the mailing lists in most cases since the IRC channel is used mostly by developers to coordinate XWiki development and mailing lists allow everyone to answer in its own time and without pressure.
Vincent Massol 1.1 13
Vincent Massol 17.1 14 {{info}}Note that the XWiki Developers only officially supports the last 2 versions of XWiki Projects (the last stable version and the version in development). The rationale for this is:
Vincent Massol 16.1 15 * We don't want to over-burden the developers to have to support more than 2 development branches. Each branch slows down the overall XWiki development.
Vincent Massol 17.3 16 * This is open source software and free and we consider free users can contribute back by helping us test the newest versions by upgrading. If they want support for their older version in production they have the possibility to ask companies for [[professional support>>#HProfessionalSupport]].
Vincent Massol 16.1 17
18 As a consequence:
19 * You won't find documentation for old versions on this web site
Vincent Massol 18.1 20 * You won't find maintained source code for old versions (tagged source can be found but not maintained branches)
Vincent Massol 17.2 21 * People on the community lists may ask you to upgrade to a newer version when you discover an issue that is fixed in a newer version than the one you're using
Vincent Massol 16.1 22 {{/info}}
23
Vincent Massol 5.1 24 Once you have found the answer, please consider adding an entry in the [[FAQ>>FAQ.WebHome]] or updating an existing document on this wiki. This way others will later benefit from that knowledge like you're benefiting from other people's knowledge while browsing this site.
Vincent Massol 1.1 25
Vincent Massol 5.1 26 If you're interested in helping yourself please check [[all the ways you can contribute>>dev:Community.Contributing]].
Vincent Massol 4.1 27
Vincent Massol 5.1 28 = Professional Support =
Vincent Massol 4.1 29
Vincent Massol 7.1 30 {{html}}
Ecaterina Moraru (Valica) 14.2 31 <a href="http://www.xwiki.com/xwiki/bin/view/Offer/Services" style="display:block;background:#fff url(/xwiki/bin/download/Main/Support/supportxwiki.jpg) no-repeat 50% 0; float:right; margin:10px 0 10px 10px; width: 170px; padding:135px 10px 15px 10px; text-align:center; font-size:0.9em;text-align:center;color: #222; border: 1px solid #fff;">
Vincent Massol 12.1 32 Looking for professional support? <strong>Go to XWiki.com</strong>
Vincent Massol 7.1 33 </a>
34 {{/html}}
35
Vincent Massol 5.1 36 [[XWiki SAS>>http://xwiki.com]] is the company founded by Ludovic Dubost, the creator of XWiki, to offer services around the XWiki open source project. XWiki SAS sponsors the development of the XWiki open source project and has published two important documents showing its dedication and commitment to the open source project:
37
EmilieOgez 14.1 38 * The XWiki SAS [[Manifesto>>http://www.xwiki.com/xwiki/bin/view/Company/Manifesto]]
39 * The XWiki SAS [[Values>>http://www.xwiki.com/xwiki/bin/view/Company/WhoWeAre]]
Vincent Massol 5.1 40
EmilieOgez 14.1 41 [[XWiki SAS>>http://xwiki.com]] offers the following [[services>>http://www.xwiki.com/xwiki/bin/view/Offer/Services]]:
Vincent Massol 5.1 42
EmilieOgez 14.1 43 * [[Support>>http://www.xwiki.com/xwiki/bin/view/Offer/Support]]
44 * [[Hosting>>http://www.xwiki.com/xwiki/bin/view/Offer/Hosting]]
45 * [[Development>>http://www.xwiki.com/xwiki/bin/view/Offer/Development]]
46 * [[Consulting>>http://www.xwiki.com/xwiki/bin/view/Offer/Consulting]]
47 * [[Training>>http://www.xwiki.com/xwiki/bin/view/Offer/Training]]

Get Connected