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Lenovo uses XWiki as an on-premises platform to host its technical support community and internal knowledge base. The platform supports over 7,000 users and 7,000 pages, providing access control, content history, attachments, comments, and custom features like ratings and user-friendly login. XWiki is also integrated with third-party analytics tools for performance tracking. The system is designed to be scalable, extensible, and compliant with data privacy regulations such as GDPR.